Shipping Orders

FREE SHIPPING

Mr. Blue offers the shipping costs according to the table below.
Otherwise, the costs will have to be paid by the customer.

The shipping of your order is made through a specialized carrier, guaranteeing delivery within the stipulated time, to the address of your choice.
We advise you to choose an address where you are in working hours (9am - 6pm). We inform you that it is not possible to make deliveries in sections.

Please be advised that Mr. Blue does not guarantee these delivery times during the Promotions, Christmas and stock break periods.

After the order leaves the warehouse, you will receive an email with proof of purchase and shipping information.
In this e-mail you'll find the order tracking number and the link of the web page of the carrier, which allows you to track your order.

In case of in-store collection, estimated delivery times are between 3 to 7 business days.

An email will be sent with a notice that the order is ready to be picked up at the store.

For international shipping, outside the EU, please contact us through the e-mail: customer.service@mr-blue.com

If you have any questions you can always contact Customer Support at bluestore@mr.blue-emotions.com or by phone 210344229.

Customs duties and taxes

In the case of orders to countries outside the E.U., they may be charged customs import duties at the time the order is received in their country of destination.
These fees must be paid by order of the recipient.
Unfortunately, we have no control over these charges and can not say what the appropriate cost, as customs policies and import duties vary widely from country to country.