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Outlet - Purchases and Returns

Mr. Blue now offers items from past collections at irresistible prices.
Discover the Outlet collection and find what you were looking for.


As products from past collections, all of our outlet products received quality control to be sold again.
We ask for greater understanding in terms of delivery of these products, as they will often not arrive properly starched, as compared to products from the current collection deliveries.


We offer the same Mr. Blue customer service for any questions or complaints:
Email: customer.service@mr-blue.com
Telephone: +351 210 344 229 (Monday to Friday, from 9 am to 6 pm)


You can return Mr. Blue Outlet items under the following conditions:

Due to the difficult situation in which we live at the moment, we have extended our returns up to 90 days.
Thus, you now have 90 days from the date of receipt of the order to make the return, if it is in perfect condition and the item has not been used and with original invoice. Returns for underwear or used items are not accepted. Purchases made in November will have an extended period for return, being possible to make the same until 31 December.
 
Make the return in the following ways:
Addressing one of our Mr. Blue Outlet stores* with the original invoice. The refund of the value of the items is made through an exchange voucher to use in a new purchase (you will have 180 days to do so). This voucher can be used online or in physical stores.

  • Mr. Blue Freeport Outlet Freeport Alcochete - Avenida Euro 2004 Loja E6, 2890-154 Alcochete
  • Mr. Blue Strada Outlet Strada Shopping, store 1065/67, Estrada da Paiã, 2675-626 Odivelas
  • *This form is not available at the moment due to the Covid-19 crisis


Send to the Central Warehouse - Estrada Manuel Correia Lopes nº 682, Conceição da Abóboda, 2785-718 S. Domingos de Rana - in the original packaging, the item (s) with the respective original invoice.

You must start the return process on the online site through your personal area.

Open the order you want to return (partially or completely) and start the return process, following the steps indicated.


The value of the order will be returned to you by the same payment method.