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Not satisfied with your purchase? The product you bought doesn't fit you? Do not worry.

You can always exchange or return at a Mr Blue store near you or return to the central warehouse.



  • Returns Deadline


You can return your Mr Blue item within 90 days of placing your order

The Mr. Blue item must be in the same condition in which you received it, with no apparent signs of use, correctly labeled and in its original packaging.

Mr Blue reserves the right to refuse late returns if the garments are not in the same condition in which they were sent and / or if they are not in accordance with our return conditions.



  • Returns on Mr. Blue Store


Return the item together with the original invoice at one of our Mr. Blue stores.

Please note that it must be in the same condition in which it was received, with no apparent signs of use, correctly labeled and in its original packaging.

The refund of the value of the item is made through an exchange voucher for use in a new purchase valid for 180 days.

This voucher can be used online or in physical stores.



  • Returns to Central Wearhouse


For Mr. Blue, Mr. Blue Outlet and Mark Bellucci orders:


You must start the return process in the online store through your personal area.

Log in with your username and password. From the order detail, you can request the return.


If you have placed an order as a guest and wish to return an item, you must contact our Customer Service via email: customer.service@mr-blue.com.

Send the article together with the original invoice to: Centro Logístico da Maia 2 – CLM2. Rua Eng Antonio Ricca Gonçalves nº307 Z. I. da Maia I – setor VIII 4475-298 Gemunde Maia

The article must be in the same condition in which it was received, with no apparent signs of use, correctly labeled and in its original packaging.

The value of the order will be returned to you by the same payment method within 14 days after receiving the item (s).


Transport costs are borne by the customer.



  • Return Vouchers


*Exclusive to returns in store

When making a return in store, the refund of your item is made through an exchange voucher to use in a new purchase with a validity of 180 days.

This voucher can be used online or in physical stores.



  • Exchanges


You can exchange an item purchased on our website only at one of our Mr. Blue stores, within 90 days of receiving your order.

The exchange will be possible as long as it is an exchange for the same item (the same reference number), by color and / or size, is in perfect condition and the store has the item in stock.

If you prefer to exchange for a different piece of clothing, you must request a return and make a new purchase.


Note: For hygiene reasons, exchanges or returns of underwear or used items are not accepted.






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